customer care

The Vital Role of Customer Journey Mapping in Healthcare Organizations

Jan 03, 2024 at 09:15 am by steve

By Kirstan Cecil & Helen Combs   In today’s landscape of healthcare consumerism, where patient expectations mirror the convenience of Amazon and the high touc.... Read More

December 2025

Jan 16, 2026 at 09:19 am by kbarrettalley

The December 2025 Issue of Birmingham Medical News is here!
cover of the birmingham medical news february issue

February 2026

Feb 11, 2026 at 02:32 pm by kbarrettalley

The January 2026 Issue of Birmingham Medical News is here!