The Alabama Medicaid Agency has awarded My Care Alabama (My Care), a Blue Cross and Blue Shield of Alabama affiliate, contracts to serve 325,000 Medicaid eligible individuals in the northwest, east and central regions of the state, effective October 1, 2019.

My Care was formed by Blue Cross to focus on serving Alabama's Medicaid population. My Care submitted proposals to administer healthcare coordinating services under the Alabama Medicaid Agency's new Alabama Coordinated Health Network (ACHN) program and was awarded the contracts under a competitive bid process.

Medicaid's ACHN is a new agency initiative intended to provide a delivery system that is flexible, more cost efficient, and focuses on patient outcomes. Under the new ACHN model, Alabama's Medicaid recipients will receive enhanced care coordination services from a single entity.

My Care's mission is to make it easier for Medicaid recipients to manage their healthcare. Patient health outcomes will also improve through care coordination and working with the Medicaid recipient's Multi-Disciplinary Care Team.