Children's of Alabama was recognized by NRC Health with a 2018 Excellence Award at the 24th Annual NRC Health Symposium in San Diego.

Children's was named the top performing hospital for Excellence in Quality & Service, a measure of service culture, loyalty and retention for the time period of April 2017 through March 2018.

"Our team of providers and support staff should be very proud of this accomplishment. Of the many outstanding organizations qualified to receive this award, Children's rose to the top because our patients' feedback scores reflected that they value our customer-focused culture" said Lori Moler, Children's of Alabama vice president of customer service.