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By Jeff Dance, MBA, Executive Director with Kassouf Healthcare Solutions, LLC. Never have I been a TGIF clock-watcher; but through years working behind the dedicated physicia.... Read More

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By Kristin Shoe Like most families of four, mine has had its share of occasional appointments and procedures involving a medical clinic or hospital over the years. I am no st.... Read More

Refer Patients to Flu Research Trial with Xofluza

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By Lorie Szymela - Research Director, Central Alabama Research It’s flu season, and many Alabama providers are facing challenges prescribing Xofluza with out-of-stock a.... Read More

The Vital Role of Customer Journey Mapping in Healthcare Organizations

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By Kirstan Cecil & Helen Combs In today’s landscape of healthcare consumerism, where patient expectations mirror the convenience of Amazon and the high touc.... Read More