About the job
Position Summary
The Hospice Clinical Liaison is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Clinical Liaison is responsible for assisting referral sources in identifying patients with care needs that match the services provided by hospice.
Position Specific Responsibilities
- Attends and participates in staff meetings, educational programs, and community events, as requested.
- Communicates identified needs and potential solutions to the Supervisor.
- Explains hospice services and benefits to patients, family members, and significant others in a manner that facilitates an accurate and positive view of hospice services.
- Obtains signatures on all required forms and provides copies to patient/responsible party.
- Ensures all forms are completed, dated, signed, and turned in to the Admission Coordinator.
- Ensures all available medical records are turned in to the Admission Coordinator
- Establishes and maintains significant professional relationships.
- Works closely with community, hospital, and facility education representatives to meet growth and development targets and maintain market acceptance and allegiance.
- If RN, additional responsibility includes:
- Facilitates the admission process to and from hospital and long-term care-based referral sources.
- Assesses referred patient’s clinical needs and disease status and confers with patient’s attending physician and hospice physician regarding assessment to establish eligibility.
- Facilitates patient discharge from hospital to home by establishing initial needs and coordinating transportation, DME, medication needs, supplies, and admission by a home hospice nurse.
- Oversees GIP patient admission process based on identified symptom management needs for that level of care.
- Works closely with facilities and hospitals to identify, transition, and admit patients appropriately for general inpatient services.
- Provides education to hospitals and facilities on the purpose, process, and goal of general inpatient care.
- If LPN/LVN (California Only), additional responsibility includes:
- Facilitates the admission process to and from hospital and long-term care-based referral sources.
- Assesses referred patient’s clinical needs and disease status and confers with patient’s attending physician and hospice physician regarding assessment to establish eligibility.
- Facilitates patient discharge from hospital to home by establishing initial needs and coordinating transportation, DME, medication needs, supplies, and admission by a home hospice nurse.
- Provides education to hospitals and facilities on the purpose, process, and goal of general inpatient care.
- Performs other duties as assigned.
Education And/or Experience
- Associate or Bachelor's degree in Nursing highly preferred.
- Two (2) to three (3) years of related experience required.
- Hospital and/or long-term care clinical experience highly preferred.
- Experience in healthcare marketing preferred.
Skills
- Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
- Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
- Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.
Certifications, Licenses, and Registrations
- Active and unencumbered Registered Nurse license, or Licensed Practical/Vocational Nurse, in state(s) of employment required.
Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the team member is regularly required to use hands to finger, handle, or feel; talk and hear. The team member frequently is required to stand, sit, and reach with hands and arms. The team member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. While not mandatory, the team member may be asked to lift and/or move patients, objects, or supplies up to 50 pounds. Specific vision abilities required by this job include close vision. The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. There will be possible exposure to infectious diseases through working with clinical caregivers. The noise level in the work environment is usually quiet.
At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Estimated salary range $42859 - $75000 / year. Actual salary will vary by geographic location and experience.