Articles related to patient experience


Enhancing the Patient Experience
Enhancing the Patient Experience

"We want to anticipate what is needed and put ourselves in the patient's place," says Mellissa K. Meadows, Practice Manager at Hoover Primary Care, when asked about enhancing the experience patients have while interacting with the practice.

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Employing Value-Added Design to Improve Performance
Employing Value-Added Design to Improve Performance

Gresham Smith and Partners has enhanced the value proposition by creating a holistic framework that considers much more than traditional form and function.

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