BMN Blog

FEB 01


There is no doubt that technology has brought improvements to almost every professional field, including healthcare. While the medical field has been slower to adopt technology and software improvements, we are seeing the use of web-based software increase in place of using paper, which is due in part to mobile and tablet devices that have become commonplace. We should now focus on utilizing the technologies that we’ve created to set a new standard of secure but, accessible provider and patient data.

Touchless Technology Across Industries

With touch being one of the most common ways an infectious disease is spread, it would make sense to limit or eliminate the touchpoints, giving us a hands-free solution, while also maintaining human interaction. A few examples of touchless technology are digitized medical records, web-based patient portals, and virtual doctor visits. Beyond the medical profession, there are many ways we can utilize mobile devices and web software to reduce points of contact, which can slow or reduce the spread of a potential virus or infectious disease.

A good use case for touchless solutions is in ticketing for movies, concerts, or sporting events. Entry to most events like this requires a transaction to happen that results in the exchange of a ticket or currency. Utilizing a digital ticketing system such as Circool, which requires nothing more than a digital ticket to be purchased and then scanned at every event, eliminates a completely unnecessary touchpoint.

Software Driven Contact Tracing

There are many other uses for digital tickets, even in smaller events such as school plays or pageants. Utilizing digital ticketing allows us to make use of contact tracing in the event of an infectious disease breakout. Most digital ticketing systems would require a ticket to be scanned, capturing a timestamp of when that person entered the facilities. Using this type of solution, administrators could identify through reporting how many possible infections may have been cultivated at an event. This empowers schools to easily identify and communicate with event attendees about their potential exposure, allowing attendees to reduce the spread to others.

APIs: More Information, Faster

The internet is moving more information, and it’s doing it faster now than ever. For software and web solutions in 2022 and forward, most developers are sure to implement an API for their software. API stands for application programming interface, and it is the key to making software talk to other applications. As a software developer, I can make use of the Google Map API in order to bring the Google map solution directly into my own software, as though it’s part of what I’ve built. The use of APIs in the medical field can bring a significant change to how we interact with healthcare moving forward, allowing us to move pertinent information with speed and efficiency.


We’ve seen significant improvements in software that have made our lives easier. Some of us enjoy the benefits of these improvements every single hour of the day, but we’ve yet to see the impacts that I believe we’ll have as information becomes more freely transmissible and consumable in the hands of secure APIs. Healthcare and provider data as a whole must be protected, but with the right mixture of security and ease of access, I believe we’ll see one of our greatest shields of protection from viral and infectious disease arise out of simple improvements to the way we collect, interact with, and move our data.

Blake McDermott  is the President of The Web Initiative, a web and application development company based in Birmingham.

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